VoIP, or Voice over Internet Protocol, is a telecommunication system that offers an alternative to traditional systems based on a PBX – Private Branch Exchange – and an internal network that is separate to other networks in a building.
There are also two ways of implementing and managing a VOIP system;
In one corner, you have Hosted telephony, where you pay a service provider to host your system in the cloud. The provider of the hosted PBX charges a monthly fee that is inclusive of a minutes package and potentially certain features. Charges can also be at a per minute calling cost.
In the other corner is “On-Premise”, where you set up (or upgrade) the infrastructure on your own business premises. It is similar to a traditional PBX system that resides at a location, such as a computer equipment room or phone closet
But which is better? Actually, there is no clear winner! In the end, it really depends on a number of factors. Understanding benefits and limitations makes it easier to determine the best option for any particular organization
- Your business & operational needs
- Your internal resources & infrastructure
- Your financial preferences
Let’s take a look at 5 key factors that may make a hosted telephony solution a far better choice for your business:
- Keep the up-front costs down
Paying a fixed monthly fee to a service provider makes budgeting more predictable and preserves capital for strategic investments.
- Get the infrastructure off-premise
VOIP infrastructure Installation costs can add up quickly. With hosted VoIP, you can say goodbye to on-premise infrastructure. All you need is a suitable connection to your service provider, and phones for your users.
- Make better use of your in-house IT team
With a hosted VoIP solution, the service provider takes care of system maintenance, upgrades, and other operational issues – leaving your IT team the time to concentrate on more strategic tasks.
- Take advantage of the latest technologies
If your VoIP is hosted, your service provider is responsible for upgrades. They deploy the latest version to all your users.
- Hosted solutions grow with your business.
With a hosted solution, you won’t face the cost and disruption of increasing network capacity. Just scale your level of service with your provider and you’ll have all the capacity you need, to suit your requirements.
If the above 5 points seem to fit your business, then a hosted VoIP solution is an excellent choice for you! Ultimately it comes down to satisfaction, which is the most important aspect of choosing a system, regardless of whether it is hosted or on-premise.
We would be delighted to assess your current phone system and advise which method of telecommunication system would suit your business best.
Contact Us today, to know more about our IT network support services and discuss your project requirements.
- + 44 (0) 208795 2876
- Email Us